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You know indoor air can be five times more polluted than outdoor air? Why so many households use Therapure Air Purifiers is surprising.
But what if your air cleaner stops working? The comprehensive guide will walk you through common problems and their solutions with simple, easy-to-follow instructions.
Discover Your Therapure Air Purifier System
Therapure air purifiers remove airborne pollutants from your home. Therapure devices use a HEPA filtration system and UV light.
Here’s what your Therapure air purifier looks like before you start troubleshooting:
Key components
The therapy air purifier consists of several key parts:
- A permanent HEPA-type filter that captures airborne particles
- UV light system kills germs and bacteria
- Control panel with various function buttons
- Air intake grill (usually at the back or bottom)
- Air outlet (typically on the top or front)
- Filter indicator light that tells you when cleaning is needed
The following basic elements will help you troubleshoot air purifier problems.
Common Therapure Air Purifier Problems and Solutions
1. The Unit Won’t Turn On
Few things are more frustrating than when your Therapure air purifier doesn’t power on.
Here are the most common causes and solutions:
Power supply issues: Ensure your air purifier has power. Ensure it’s properly plugged in and the outlet works with another device first.
Incorrect setup: Make sure the inlet grill is properly installed and locked in place. Air purifiers won’t work properly if they aren’t secured right.
Button malfunction: Press and hold the power button firmly. Sometimes the control panel needs a firm touch to register commands.
Outlet problems: Try plugging your air purifier into a different outlet to rule out any electrical issues with your current socket.
2. Reduced Airflow or Poor Filtering Performance
You can fix your Therapure air purifier when it’s not cleaning the air effectively:
Clogged filter: The most common reason for reduced performance is a clogged therapy filter. Regular cleaning is essential for maintaining optimal airflow and filtration.
Blocked air vents: Check that nothing blocks the air inlet or outlet grilles of your air purifier. Even small obstructions can significantly reduce airflow.
Incorrect speed setting: Verify that your fan speed setting is appropriate for the room size. Too low a setting in a large space won’t clean the air.
3. Strange Noises Coming from Your Therapure Air Purifier
There are several reasons why your Therapure environment purifier might make weird sounds:
Plastic packaging not removed: Did you remove all protective packaging from the filter? Leftover plastic can cause strange rattled or buzzing sounds.
Loose components: Check for loose parts inside the Therapure air purifier. Sometimes small objects fall into the unit.
Filter not properly seated: Ensure the therapy filter is correctly positioned in its housing. An improperly seated filter can cause vibrations and noise.
Read Also: How Much Energy Does an Air Purifier Use?
How To Clean Therapure Air Purifier Filter: Step-Step Guide
It is crucial to clean the Therapure filter regularly to ensure its best performance. Here’s how to clean a Therapure air purifier filter properly:
Step 1: Prepare for cleaning.
Turn it off and unplug it before cleaning. Make sure the unit is on a flat surface so you can work on it.
Step 2: Access the filter
To unlock the inlet grill, press the locking latch. On most models, it can be found at the back. You can reveal the Therapure filter when you remove the grill.
Step 3: Remove the filter.
Pull the left and right frames of the permanent HEPA-type filter out of the indents on the sides. You don’t want to damage it, so handle it gently.
Step 4: Clean the filter.
Use a vacuum cleaner with a brush or crevice attachment to clean the filter. You’ll want to clean between the crevices on both the inlet and outlet sides of the filter.
Please note: Never use water, household cleaners, or detergents to clean your Therapure filter. Vacuuming is the only recommended cleaning method.
Step 5: Reinstall the filter
After cleaning, check the filter for damage. You can reinstall it once it appears intact.
Step 6: Reset the filter indicator
Once you’ve cleaned the filter and reassembled the unit, plug it in and reset the clean filter light. The step is crucial, but many users overlook it.
Read Also: Can an Air Purifier and AC Be Used Together? Your Complete Guide
How to Reset the Therapure Air Purifier After Cleaning
These are the standard reset procedures for Therapure air purifiers.
- Ensure the unit is plugged in.
- Hold the “TIMER” and “ON/OFF” buttons simultaneously for approximately 3 seconds.
- You’ll see the clean filter light flash three times and then shut off, which means the Therapure air purifier has reset.
This reset tells your air purifier that it’s done with maintenance and resets the filter usage timer.
Troubleshooting the Therapure Air Purifier with UV Light
UV light kills airborne germs and reduces harmful volatile organic compounds (VOCs).
How UV Light Works?
Your air purifier exposes airborne microorganisms to UV light, which damages their DNA and prevents them from reproducing.
Common UV Light Issues
You can check these potential causes if the UV light isn’t working:
UV button not activated: Make sure you’ve pressed the “UV/VOC” button to turn on this feature.
Broken UV lamp: A broken UV lamp might be the cause of no light visible through the view window when the button is on.
The UV lamp on most thermal air purifiers will eventually need replacing. Please refer to your owner’s manual for specific instructions.
Read Also: 6 Proven Steps to Clean Your Ameren Free Air Purifier
Regular Maintenance Tips for Your Therapure Environment Air Purifier
To keep your therapy air purifier working efficiently, follow these maintenance guidelines:
Recommended cleaning schedule
- Replace the permanent HEPA-type filter every four weeks or when the light comes on.
- Airborne contaminants like smoke, pet dander, or dust may need to be cleaned more often.
- Keep the inlet grill clean with regular vacuuming.
What is the best place to place a Therapure air purifier?
For maximum results with your Therapure air purifier:
- Place the unit on a level surface
- Keep it at least one foot away from any walls.
- Ensure adequate air circulation around the device.
- Keep away from areas with high humidity or water exposure
Are Therapure Air Purifier Filters removable?
Therapure air purifier filters are removable, right? Yes, therapure air purifiers have a removable HEPA filter. Therapure filters, unlike other brands’ disposables, can be cleaned and reused instead of being thrown away (unless damaged).
Read Also: How Do I Change the Filter in My Austin Air Purifier?
Does a Therapure Air Purifier Work? How Effective Is It?
Many users wonder: how do Therapure air purifiers work? An air purifier can reduce the following with proper maintenance:
- Airborne particles like dust and pollen
- Pet dander and hair
- Certain bacteria and germs (with UV technology).
- Some odors and smoke particles
Your Therapure air purifier’s effectiveness depends on proper maintenance, room size, and operation. You’ll always get better performance from a well-maintained unit.
Can I use a different type of filter in my Therapure air purifier?
You should not use a different type of filter in your Therapure air purifier unless it is specifically designed to be compatible with your model. Therapure air purifiers are designed to work with permanent HEPA-type filters. The pleated filter optimizes airflow and filtration. It’s important to clean and maintain the original filter instead of replacing it.
Your damaged filter can be replaced directly through the Therapure website. It ensures a good fit. You can damage the purifier if you use an incorrect or generic filter.
You may find third-party filters (like those from Nispira), but it’s always best to use the filter type recommended by Therapure/Envion. As a result, your warranty remains valid.
Can I use a washable filter in my Therapure air purifier?
You should not use a washable filter or wash the existing filter in your Therapure air purifier. They use a permanent HEPA filter that’s meant to be vacuumed, not washed with water. TPP540 and TPP240 official user manuals clearly state:
You can’t clean the permanent HEPA-type filter with water or household cleaners. It’s easy to restore permanent HEPA filter performance with vacuuming. There’s a chance the filter will look stained. There’s nothing wrong with it and it doesn’t affect performance.”
The HEPA filter loses its ability to capture airborne particles if it’s washed with water. You shouldn’t wash your filters, as it can damage them and void their warranties.
Conclusion
Your THERAPURE air purifier invests in your family’s health. Follow the troubleshooting tips and maintenance guidelines above to keep your device operating smoothly.
You must keep your Therapure air purifier in working order with regular maintenance. For model-specific information on how to clean or reset Therapure air purifier settings, consult your owner’s manual.
You can breathe easier every day with a Therapure air purifier, which you can care for properly. These steps will help you maintain your indoor air quality whether you’re troubleshooting or performing routine maintenance.
